PRODUCTS

Fit Guide

Fit Guide

How to Measure

Suits

· Stand up straight with your arms relaxed at your sides.

·  Wrap the measuring tape around the fullest part of your chest, just under your armpits and across your shoulder blades.

·  Make sure the tape is snug but not tight, and parallel to the floor.

Trousers

·  Find your natural waistline, which is typically just above the belly button.

·  Wrap the measuring tape around your waist at this point. The tape should be snug but not tight, and level all the way around.

Shirts

· Wrap the measuring tape around the base of your neck, where a shirt collar would naturally sit.

· Allow for some breathing room by inserting one finger between your neck and the tape.

Suit Collar Styles

We offer three main types of suit collar styles: Mono Lapel, Peak Lapel, and Shawl Lapel Collars. Each style has its distinct look and is suitable for different occasions.

  1. Mono Lapel is the most common and versatile lapel style. It features a small, triangular cut-out where the collar meets the lapel ?
  2. Peak Lapel is more formal and features a pointed lapel that juts out towards the shoulders. The peak lapel is wider and has a sharp, upward point.
  3. Shawl Lapel has a smooth, rounded edge without a notch or peak. It’s commonly found on tuxedos and dinner jackets.

Care Guide

Suits

We recommend dry cleaning your suit to maintain its quality. Always store your suit in a garment bag to protect it from dust and moths. Avoid frequent washing, as this can damage the fabric.

Trousers

Most trousers can be washed at home, but delicate fabrics like wool or satin may benefit from dry cleaning.

  • Hanging: Hang trousers by the waistband or use clip hangers to hang them by the hem. This prevents creases and wrinkles.
  • Folding: If you must fold, do so along the natural crease line and avoid stacking too many pairs to prevent pressure marks.

Shirts

Machine washable, Use cold or warm water on a gentle cycle.

Button up the shirt and turn it inside out to protect the detailing during the wash.

ORDERS

How do I know you've received my order?

Upon successful order and payment, a confirmation email will be sent to you. A second email with tracking information will follow once your order is processed. If you haven't received these emails, kindly check your spam folder.

Can I amend my order?

Should you require any changes to your order, reach out to our customer service team promptly. Depending on the current status of your order, we might be able to accommodate the changes.

Can I cancel my order?

To cancel your order, kindly reach out to our customer service team as soon as possible.

DELIVERIES

What is your delivery lead time?

If you opted for express delivery, your order will arrive within the timeframe indicated at checkout. However, keep in mind that we dispatch orders from Monday to Friday only.

For FREE standard UK delivery, orders are dispatched within 1-3 business days and will be delivered within an additional 1-3 days.

Track your delivery

Once your order has been accepted and payment received, you'll receive a dispatch confirmation email with tracking information.

Please be aware there might be a short delay in the courier's tracking system. If your tracking doesn’t show any updates, wait a few hours before checking again.

If you haven’t received an email, check your spam/junk folder.

UK Delivery

Standard delivery (All orders over £150) FREE : 2-3 business days

Standard delivery £4.95 : 2-3 business days

ParcelForce Next-day delivery £6.95 : Next business day*

* Next-day delivery - Orders placed on Friday after 2pm will be delivered on Tuesday

Do you deliver Worldwide?

Unfortunately, we don't offer international shipping at the moment. However, we're planning to expand our services soon.

Subscribe to our Email updates to be notified when we launch international shipping.

RETURNS

What is your returns policy?

Products must be returned within 28 days of receiving your order, in their original state with all original protective materials and tags intact. If a product shows any sign of wear or alteration, we may decline the return.

Please note we won't accept returns if:

· The item(s) show signs of use, wear, damage, or washing.

· The item(s) deviate from their original state.

· The return exceeds the 28-day timeframe.

How do I return my order?

We always aim to satisfy your needs with each order, but we understand that preferences can change. That's why we offer a 28-day return window.

If you choose to return an item, simply reach out to our customer service team via email to initiate the process.

How long does a return take?

Upon receipt of your return, our returns department will take up to 3 business days to review it against our return policy. If approved, your refund should reflect in your account within 5 business days, depending on your bank's processing time.

Can I make an exchange?

You may exchange your item within 14 days of receiving your order, given it remains in its original and unused condition.

To facilitate an exchange, kindly send us an email to share the specific product code and exchange details for the desired item. Should the exchange size be unavailable or if the product code isn't given, we'll issue a refund.

If only a specific part of your suit, such as trousers or a waistcoat, needs exchanging, you can send just that item. There's no need to return the entire suit.

How long does it take to process a exchange?

Upon receiving your item, we strive to process and dispatch the exchange within 3 business days. Kindly allow up to 10 days from the day of your return to receive your replacement. This timeline may extend during peak times.